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The AI Parity Index0.1%Tasks measured1 of 18,796Unemployment4.1% · Aug 2026Payrolls+162K m/m · Aug 2026159.1M employedJob openings7.1M · Aug 20260.3M vs Jul 2026Wages$37.75/h avg · Aug 2026+3.1% y/yProductivity+1.4% q/q ann. · Q2 2026Inflation+3.4% y/y · Aug 2026Next upSoftware Developers · 16 more tasksNext releaseQ4 2026
The AI Parity Index0.1%Tasks measured1 of 18,796Unemployment4.1% · Aug 2026Payrolls+162K m/m · Aug 2026159.1M employedJob openings7.1M · Aug 20260.3M vs Jul 2026Wages$37.75/h avg · Aug 2026+3.1% y/yProductivity+1.4% q/q ann. · Q2 2026Inflation+3.4% y/y · Aug 2026Next upSoftware Developers · 16 more tasksNext releaseQ4 2026
THE AI PARITY INDEX
MethodAboutWork with us
Index›Office and Administrative Support›Customer Service Representatives

Customer Service Representatives

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services.

US jobs

2.6M

Avg. wage

$22/h

GDP output/y

$359B

Tasks

13

AI Parity

23%

Related occupationsSales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel · Telemarketers · Insurance Claims and Policy Processing Clerks · Credit Authorizers, Checkers, and Clerks · New Accounts Clerks · Receptionists and Information Clerks · Billing and Posting Clerks · Brokerage Clerks

Tasks

HumanBest AI
#Task ↕O*NET 30.1 · DOLOutput/y ▴est. · BEA + BLSVerification method ↕est. · rubric v1Qualitymeasured baselineConfigurationverified runsQualitysame testvs human× output · − pts
No verified tasks in this view yet. Switch the filter to All tasks to see the full catalog.

O*NET-SOC 43-4051.00 · tasks and importance from O*NET 30.1 · jobs and wages BLS OEWS May 2025 · GDP by industry BEA 2025

Working prototype by Recursiv Labs · not an official SPARK AI or UC San Diego publication · Data · © 2026